Once a payment is made on an invoice for services or for a project, it is non-refundable. If a project or service is canceled or postponed, all monies paid are retained by NetStrategies and Management and if applicable, a fee for all work completed beyond what was already paid for shall be paid by the client.
There are absolutely no refunds for any fees related to website maintenance or SEO services. An administrative fee of $25 will be charged to the client's account for any late payments or declined credit card charges.
If a charge-back or payment dispute from a credit card company or bank is received, any service and/or project for that client will be suspended immediately until the matter is settled. A $50 charge-back fee (issued to recover fees passed on to us by the credit company), plus any outstanding balances accrued as a result of the charge-back(s) must be paid in full before services or projects are resumed.