Industries
Healthcare
Netsam builds websites, patient and staff portals, and workflow automation for healthcare organizations, with the access controls, audit logging and encryption that HIPAA’s safeguards call for.
Who we work with
- Clinics and medical practices
- Specialty and multi-location providers
- Home health and care services
- Healthcare vendors and service companies
What we hear
- Patient forms and intake still run on paper, fax and re-keying.
- The website cannot take appointment requests or answer routine questions after hours.
- Staff copy information between systems that do not talk to each other.
- Leadership wants AI but cannot risk protected health information ending up in the wrong place.
What we build
Patient-friendly websites
Clear, accessible pages for services, locations and providers that your staff can update.
Web & Content SystemsIntake and portal workflows
Online forms that go straight into the right system, with a person reviewing exceptions.
AI & Workflow AutomationFront-desk assistants
Answers routine questions and routes appointment requests around the clock. No clinical advice.
AI & Workflow AutomationLocal search for every location
Accurate listings and location pages so patients find the right office.
SEO & AI-Search VisibilityHosting for regulated systems
Monitored environments with patching, access control and tested restores.
Hosting & Managed InfrastructureIT roadmaps and integration
A plan for the systems you have, and documented connections between them.
IT Strategy & Consulting
Built to support HIPAA requirements
- Role-based access with least privilege and separate credentials per environment
- Audit logs of access to, and changes involving, protected health information
- Encryption in transit and at rest
- Automated backups with restores tested on a schedule
- Protected health information kept out of AI and automation steps unless the vendor agreement covers it
- A named person approves anything that leaves the system
HIPAA compliance is a shared responsibility. Your organization keeps its HIPAA program and policies; Netsam builds and runs the technical safeguards within it.