Netsam

Solutions

Hosting & Managed Infrastructure

Netsam hosts and operates what it builds—cloud and dedicated environments tuned to each workload, engineered for peak demand, and maintained with continuous patching, monitoring, and verified restore procedures. For clients who host externally, Netsam provides full governance oversight and operational management to ensure compliance with PCI‑DSS, HIPAA, SOX, GDPR, and other regulatory frameworks. Whether your infrastructure lives in our environment or yours, Netsam safeguards it with disciplined controls, rigorous documentation, and enterprise‑grade operational standards.

Illustration of cloud and server racks connected to a laptop, protected by a padlock and security shield
Identical environments
3
Security and monitoring controls
7
Accountable firm
1
Running production systems since
1996

The challenge

  • Nobody owns performance. The agency blames the host and the host blames the application.
  • The site falls over during the one week of the year that matters commercially.
  • Backups exist but a restore has never been tested.
  • There is no staging environment, so every change is tested in production.
  • Security patching happens when someone remembers.

Our approach

The environment sits inside the same accountability boundary as the application. Development, staging and production are provisioned identically, with promotion paths and rollback built in. Performance budgets are defined as targets and monitored. Capacity is planned against your real peak and load tested before the peak arrives, not after.

What’s included

  • High-Performance Hosting

    Cloud and dedicated environments chosen against traffic shape, data, compliance and cost, with performance budgets defined as targets.

  • Scalable Architecture

    Environments designed to absorb seasonal and campaign load without a re-architecture, with capacity planning documented.

  • Security & Monitoring

    Continuous monitoring, patching, access control, encryption, backup and restore testing, and alerting on the conditions a person should act on.

  • Environment Provisioning

    Development, staging and production environments provisioned identically, with promotion paths and rollback built in.

  • Migration & Modernization

    Moving workloads off ageing servers or an incumbent provider, with a rehearsed cutover and a rollback plan.

Why Netsam

  • Single accountability: Netsam builds it, hosts it and runs it, so there is no seam to argue across when something is slow.
  • Governance is provisioned as infrastructure. Separation and promotion paths exist because the environments were built that way.
  • Restore is tested on a fixed schedule, not assumed.
  • Nearly three decades of running production systems for clients.

A backup that has never been restored is a belief, not a control.

How a migration runs

  1. Step 1: Assess

    The current estate, including the undocumented parts.

    • A decision per workload: move, modernize or retire
  2. Step 2: Plan

    A cutover plan with a named owner.

    • Defined rollback trigger
    • DNS, certificate and mail continuity
  3. Step 3: Provision

    Three environments, identical shape.

    • Promotion paths and rollback built in
    • Monitoring and alerting configured
  4. Step 4: Cut over

    Brief, rehearsed and monitored.

    • Staffed window through the first business cycle
  5. Step 5: Operate

    Patching, reviews and tested restores.

    • Monthly operations report
    • Capacity and access reviews

Technology

  • Cloud and dedicated hosting
  • Edge and object caching
  • Encryption in transit and at rest
  • Automated backup with restore testing
  • Monitoring and alerting

FAQ

Hosting & Managed Infrastructure: common questions

Single accountability. When a site is slow there is no argument between the agency and the host, because the firm that wrote the code also runs the environment.