Industries
Logistics & Fulfillment
Logistics is where Netsam’s operational AI goes deepest. We build dispatch, tracking and warehouse applications for carriers, 3PLs and distributors, with AI agents that plan loads and routes while dispatchers keep approval authority.
Who we work with
- Regional and metro LTL carriers
- Third-party logistics providers
- Distributors and wholesalers with route-based delivery
- Field-service and recurring-route operations
What we hear
- A legacy component with no API sits in the middle of a daily-critical workflow.
- Planning quality depends on which experienced dispatcher is on shift.
- There is no live view of the fleet and no defensible record of what was delivered when.
- Leadership wants operational AI but cannot accept a system that acts without a person.
What we build
Operations discovery
Shift shadowing, legacy observation and confirmed integrations before anything is designed.
Logistics AI SystemsDispatch, tracking and driver app
Receipt, Pick, Search, Proof of Delivery and Dispatch modules, with a driver app on personal phones.
Logistics AI SystemsAI load planning and routing
Agents that propose trips and stop order with a rationale and a confidence score.
Logistics AI SystemsWarehouse system integration
A data abstraction layer, so a vendor’s schema change is a one-file fix instead of a project.
IT Strategy & ConsultingCustomer tracking and order portals
Order status and proof of delivery customers can check themselves.
E-Commerce & Platform EngineeringSearch visibility for 3PLs
Location, service and industry pages that win the searches shippers make.
SEO & AI-Search Visibility
The driver app
Drivers use a browser-based app on their own phones to work each stop: arrive, unload, capture proof of delivery and complete.
My Tasks
The day’s stops in order, with status and ETA.
Finish Delivery
Arrival and unloading times are recorded as the driver taps each step.
Delivery Complete
Proof of delivery with photos, confirmed and timestamped.
Operational AI with a person in charge
- AI runs in shadow mode beside dispatchers before it acts
- Published readiness criteria must hold for six consecutive weeks
- Every proposal carries a rationale and a confidence score
- Override is available at every confidence level
- A parallel run against the legacy system before cutover
- Every proposal, approval and override is logged